Refunds and exchanges

Refunds

We hope you love everything that you order from us, but if something isn’t quite right you have 14 days from the day you receive your parcel to return the item to us.

Items can be returned for an online credit, an exchange where product is available or a full refund of the item(s) excluding shipping costs.

To obtain a refund items must be unwashed, unworn and unused in their original condition.

Exchanges

If you require an exchange, please note that exchanges are subject to availability. If your item is not available at the time of processing your exchange, you will receive a refund or online credit. We cannot pre-order or hold stock.

To obtain an exchange items must be unwashed, unworn and unused in their original condition.

Refunds and exchanges

Refunds

Exchanges

About us

Customer service

Dot & Mila

We acknowledge the Gundungurra people as the Custodians of the land on which we live and work. We pay our respect to Aboriginal Elders and recognise their continuous connection to Country.